Bad news spreads faster than good news — and thanks to social media, it spreads in nano seconds. Whether a fire chief is accused of altering drug prescriptions, driving teens to prom on a fire truck or failing to perform during crisis response, millions know about it in the blink of an eye. But the fire and emergency service also is filled with good news and inspirational stories that I wish more people heard....More

Business literature has numerous examples of successful businesses built on the model of visionary chief executive officer who drove the organization to high performance but neglected succession as part of his or her vision and responsibilities. These companies often floundered if not outright failed....More