Fire Chief

Firecom Introduces Extended Service Programs

ComCare Service Programs, which provide additional service, support and extended warranty coverage of up to five years on primary communication system products.

Firecom announced the immediate availability of its ComCare Service Programs, which provide additional service, support and extended warranty coverage of up to five years on primary communication system products. The new program covers communication headsets, intercoms and wireless base stations for Firecom products, including its fire headsets and EMS headsets. 









ComCare services are available with two levels of support for three, four, or five years from date of purchase. Customers can choose to receive immediate technical support with expedited repair service — as quick as two days — and overnight return shipping to the customer in the United States or accelerated services that provide a fast and economical five-day repair and two-day freight-return option. Services and support are guaranteed to use manufacturer-certified service and parts, protect against repair or freight price increases and deliver unparalleled turnaround time to reduce any potential downtime for customers.

Firecom can be reached at 800-527-0555.

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